BUYING GUIDE

NOTE: Regret to inform that we do not do wholesales at the moment

Operation Hours
lil' twinkle accept orders 24X7. But I may reply your emails late because I have to take care of my 2 young boys.  Thank you for your understanding!

Size Guide
Our sizes are in centimeters (cm) that measure the height of the child. The below guide gives you a general idea on the average height-age relationship. But each child's growth is different so we recommend you to choose the size based on the height of your child.

• 50cm : Newborn
• 60cm : 3 months
• 70cm : 6-12 months
• 80cm : 12-18 months
• 90cm : 18-24 months
• 95cm : 2-2.5 years
• 100cm : 3-4 years
• 110cm : 4-5 years
• 120cm : 5-6 years

How To Order

• Email to us the item(s) name/description, product code, design/colour, size & quantity
• We will send you an email to confirm on the stock availability & courier charges
• Make payment within 2 days to complete the ordering process
• Once payment is made, please send us a notification email with your Name, Total Amount Paid, Beneficiary Address & Mailing Address
• We will send you a confirmation email to advice on your shipping schedule

Payment Method
Direct Bank Transfers only

Important! Kindly send us an email at once you have bank in the money with the following details:-

• Your Name
• Total Amount Paid
• Beneficiary Bank
• Mailing Address

Payment must be received within 2 days after date of order. If not, we will automatically cancel your order.

All prices quoted are in Malaysian Ringgit (RM)

Order Confirmation
We will always send you a confirmation email upon receiving your email order. Once we have received payment, we will advice when your order is being prepared for shipping, along with a final email to let you know that the order has been dispatched.

Shipping Policy
We will advice you on the shipping charges once we received your email order confirmation. Kindly add the shipping charges to the total order amount when making payment.

Note: We regret to inform that we do not accept self-collection/meet up. Thank you for your understanding!

Courier postage will range from:-

• RM6-RM12 for Peninsular Malaysia
• RM8-RM15 for Sabah/Sarawak

Shipping Schedule:-
Mon to Fri *Except on Public Holidays & School Holidays

Important! We highly recommend you to use courier service. Kindly note that we are not responsible for any lost/damaged/returned parcel.

For shipping outside Malaysia, please email us at

Colors & Print
Kindly note that the actual colors of the items offered may vary from what you see on the actual item. This is due to the variation of the computer monitors resolution.

We apologized for any inconvenience caused.

Satisfaction Guaranteed
All the products at lil’ twinkle are selected based on what we would like our kids to have, or are using/playing. We only want the best for our kids, and thus, we only sell the best items we can find.

Store Policy
We will do our best to make sure all goods sent are in good condition.

All goods sold are final and are:-

• NON-REFUNDABLE
• NON-RETURNABLE
• NON-EXCHANGEABLE